At CSYX Living, we are committed to providing our customers with a convenient and reliable shipping experience. This Shipping Policy outlines the details of our shipping processes and delivery options.

Shipping Timing

Estimated delivery time will be provided at checkout and varies depending on item availability & delivery address.

Backorders and Pre-Orders

Some of our products may be on backorder or available for pre-order. In these cases, we will provide an estimated shipping date during the checkout process. We will make every effort to fulfill your order as soon as the product becomes available.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to resolve the issue. If we are unable to reach you or redeliver the package, we reserve the right to cancel the order and refund the purchase price, less any shipping costs.

Shipping Damages and Lost Packages

We take great care in packaging all orders, but in the event that your package arrives damaged or is lost in transit, please contact our customer service team within 5 business days. We will work with you and the shipping carrier to resolve the issue and provide a replacement or refund, as appropriate.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at.